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FAQ

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The Most Asked Questions

Our main products include mostly crockery and tableware items as well as linen. At the moment, we do not have a specific catalogue for linen, but you could send us your inquiry at info@msgtradelink.com and we would reply to you with our best possible offer as well as samples.

The majority of our customers include hotels and hospitality establishments operating in the HORECA Industry, but in some cases depending on the type of products as well as the quantities required, we sell retail as well.

Most of our supplier brands are from Germany as well as United Kingdom and Middle/Far East.

Please send us a list of products and quantities required in our email address “info@msgtradelink.com” and we will immediately contact you with our best possible offer.

Yes of course you can get samples. You can send us via email the products in which you are interested and afterwards we will contact you to let you know which ones are available in stock for immediate delivery and for those items which we do not have in stock we can order them for you.

All of our products are produced with a manufacturer’s guarantee with a minimum of 2 years. For some of our products such as Steelite crockery, we offer a lifetime guarantee on edge chipping.

You can pay for your order either with a deposit in our company’s bank account or with a cheque. At the moment, we do not accept VISA payments.

Yes, we usually need a prepayment for your order in order to be able to proceed with it.
In special cases, we may provide credit facility to eligible entities.

For items for which we keep stock, the delivery time is usually arranged within 1 week from order approval. For urgent orders, delivery can be arranged within the same day. However, for orders for which the products included are not in our current stock, delivery is arranged within 3-6 weeks from order approval.

Yes, our showroom is located in Limassol, Cyprus.
Address: 49 Stygos Street, 3117, Limassol, Cyprus.

In case you do not find what you are looking for, please feel free to give us a call at +357 25387440 or send us an email at info@msgtradelink.com . We remain at your disposal for anything you require.

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